97 Avenue Road (adj. Swiss Cottage Odeon cinema) London NW3 5EL
CitiRental is a Car and Van hire company situated in North London. It services all of London
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CitiRental Car and Van hire London
Quick Enquiry for CitiRental Car and Van hire
Telephone (not online) bookings only for rentals between these dates to ensure a prompt and effective service
16 DEC 22 – 03 JAN 23
Monday – Friday | 08:00 – 18:00
Saturdays | 08:00 – 13:00 Sundays | Closed
Bank Holidays | Closed
Out of hours pickup/return requirements
Telephone reservations only
Mileage Allowance (cars)100 free miles p/day Then 10p p/mile
thereafter (vans 15p p/mile)
Travel to Europe | Ireland | Scotland Telephone reservations only
Collision Damage Waiver (CDW) Insurance Waiver | reduces accident
(ADXS) from £1600 to £300 per incident | £12.00 per day
Additional Driver(s) £45.00 p/driver
Child/booster seat & SAT NAV rental | withdrawn during COVID crisis
Collection + Return to CitiRental Car and Van hire
Walk -in Bookings | Due to COVID we have temporarily ceased walk-in bookings to keep the rental office clear and safe for pre-booked customers collecting their vehicles.
Non-Contact Vehicle collection | During the epidemic, for the foreseeable future, to protect staff and customers. All rental paperwork will be pre-prepared and completed over the phone in advance of collection and made ready for hardcopy signature on arrival. We will arrange this in advance allowing quick and efficient vehicle collection. Vehicle keys will be collected with the paperwork unless it’s an out of hours collection which will be managed by special arrangement. Please enquire when booking.
Non-Contact vehicle return Instructions  Cars to be returned to a marked parking bay in the car park  Vans to be returned to the open-air mezzanine area  Lock the vehicle  Immediately call 0203 950 2295 – state your name and registration number when prompted. This digitally records and displays the message on our system, ceasing the hire. No call? Rental continues to the next working day.
To be produced when collecting the vehicle
We will inspect your real driving licence on arrival. If you have a driving licence issued abroad, please let us know as certain licences especially those with non-Latin characters are unacceptable.
The same payment card used to book the vehicle.
Card must be in the Hirers name. Please do not bring an alternative card. If for any reason you need to change the payment card speak to us well before arrival.
One form of address ID NOT MORE THAN TWO MONTHS OLD which could be
A letter from your bank or building society for example.
A utility account e.g. gas or electricity or correspondence
Correspondence from a phone company but not a mobile phone account
If in doubt – call us before collection
Whatever ID you chose it must be an original paper copy not an email or from your phone.
WHAT IS A DVLA SHARE CODE?
A few years ago, the DVLA withdrew obsolete counterpart licences containing driving endorsements in favour of a downloaded version. UK driving Licence holders must provide validation of their driving record called a Share Code to view and create a one-time passcode. Each Driver will be asked for their share code so CitiRental can obtain licence details from the DVLA. Call us before the collection 0207 722 6666 we’ll be happy to do this for you. Information: www.gov.uk/view-driving-licence
Hirers with valid licences issued abroad are exempt from this process.
CitiRental is a car and van hire company situated in North London