“Professional, positive and friendly”

From the first point of contact to returning the rental.

Jenny Bond, UK

“Amazing value, friendly and efficient”

We definitely recommend them; they restored my faith in car rental companies.

Simon Baits, UK

“Excellent service and good clean van”

Didn’t know I could get a reasonably priced van so close to the west end until I found these guys.

Michael Collins, UK

Monday – Friday 08:00 – 18:00
Saturdays – 08:00 – 13:00
Sundays – Closed
Bank Holidays – Closed


24 Hours from the date/time stamped on your agreement


£25.00 attracted to all rentals commencing on Friday or Saturday


  • Driver needs to have held a driver’s licence for a minimum of 2 years
  • Aged between 23–75 (further restrictions may apply)
  • Drivers aged between 23-25 may incur a young driver’s daily surcharge
  • We will advise you, once your licence details are downloaded if there are any restrictions
  • Foreign licence holders must produce their driver’s licence, passport and if applicable their international driver’s licence

It is essential to bring the following with you on each rental pick-up unless you are a Rapid Rent © customer

  • [A] Drivers Licence (all drivers must present their licence)
  • [B] Credit/Debit Card (cardholder must be present)
  • [C] Address ID – which must consist of an original document issued you at your address, no more than 2 months old, for example a Utility Account, rates demand, correspondence issued by a government department.
  • [D] Your NI number. One-time passcodes: any UK driving licence holders hiring a vehicle must use ‘Share My Driving Licence’, the online service from the DVLA, for validation of their driving record. To view and create a one-time passcode the driver should go to

Give us a call on 0207 722 1585 – we will be happy to arrange this for you so the information is ready for your arrival.



We provide an out of hours return service. You may return your vehicle any time you chose (day or night) – fee for this service is £17.50 (the cost of this service is included in the weekend surcharge)

  • [1] Return your vehicle into the underground garage and park i
    n any of the marked bays. No need to pay parking which is included in the out of hours return service and week-end supplement.
  • [2] Place key into the green drop box located on the right had side when exiting the garage
  • [3] Immediately telephone 0203 950 2295 state [A] drivers name [B] vehicle registration number. The return time and date of your call will be digitally logged. If you omit to call, rental will run to next opening time.
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Need a car for longer?

Do you need a car for a few months rather than a few weeks? If so, you may be interested in Flexi-Rent, our long-term car rental deal. Choose from a wide range of fabulous cars, from small urban cars like the Volkswagen Up, to larger, family cars like the Nissan Qashqai.

Book Online


We Pick You Up

Did you know we offer a FREE pick up service for all our local customers? If you live in the local area, we will arrange to pick you up and take you to our location free of charge, ensuring that you don’t have to take too much time out of your schedule. We’re nice like that. Just ask when booking.

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Need a car for an hour?

Do you often find yourself only needing a car for short periods of time? If so, then CitiRental Car Club is the deal for you. Choose from a wide range of cars and vans, from the Nissan Pulsar to the Vauxhall Vivaro. Rates start from as low as £6 an hour. Apply now and you could be driving away today!

Book Online