HELP & CONTACT

Welcome to our Help & Contact centre. See our most frequently asked questions below:

  • What do I need to bring on collection?
  • What are the minimum requirements to rent a vehicle?
  • I need to cancel, what should I do?
  • Who pays the Congestion Charge?
  • What are your opening hours?
  • I’m going to return the vehicle late, what should I do?

 

If you cannot find your question answered here, then please contact us directly by e-mail or by giving us a call on: 0207 722 1585.

We’ve divided the most frequently asked questions into 5 sections to make it easier for you. Please select from the menu on the left to see our most frequently asked questions.

DIRECTIONS

CitiRental

Regency Service Station

97 Avenue Road

London, NW3 5EL

  • 0207 722 1585
  • info@citirental.co.uk
  • Nearest Tube: Swiss Cottage
  • Bus: 13, 31, 113, 187, 268, C11 (Swiss Cottage Station)
  • Opening Hours:
    Monday - Friday: 08:00 - 18:00
    Saturday: 08:00 - 13:00
    Sunday: By Appointment