CitiRental | Thoughts on PNC's
This Blog is strictly intended to indicate that if you receive a parking ticket does not mean it was correctly issued or there is no cause for appeal. CitiRental urges you to research and investigate every PCN because the issuers are human, and it is only human to err. This blog is based on the Citizens Advice Bureau website, which is an excellent place to start. Go to
We emphasise this blog is to advise you to research each parking ticket to check if there is cause to appeal. If so, appeal. The law is on your side.
CREDIT | CITIZENS ADVICE BUREAU
Hints on the reasons to appeal a parking ticket | It’s free to make an informal appeal by contacting whoever gave you the parking ticket, so it’s well worth trying.
You can’t be taken to court while you’re informally appealing, so your credit rating won’t be affected. You’ll only be taken to court if your appeal is unsuccessful, and you don’t pay the ticket or appeal to a tribunal.
If none of these reasons applies to you, it’s a good idea to pay your ticket early. You can usually get a discount of:
- 50% if you pay a Penalty Charge Notice or Excess Charge Notice within 14 days
- 40-60% if you pay a Parking Charge Notice within 14 days
You were Parked Correctly | You can appeal a ticket if you think you were parked correctly. For example, if a parking attendant thinks you stayed too long when you were, in fact, within the time limit.
By law, a Penalty Charge Notice (PCN) or Excess Charge Notice (ECN) from the council – issued on public land, such as a high street – must be cancelled if you didn’t break the parking rules. You can check these rules on GOV.UK or on signs near where you parked.
When you park on private lands, such as a supermarket car park, the parking rules (the terms and conditions of using the car park) should be clear on nearby signs. If you’re given a Parking Charge Notice and can prove you are stuck to these rules, your ticket should be cancelled. This is because the parking company can’t argue that you didn’t stick to their terms and conditions.
When you appeal, you should explain that you didn’t break any parking rules and send evidence to prove this.
See appealing a parking ticket for the types of evidence you can use.
The parking signs or road markings were unclear | All car parks and roads with parking restrictions must have signs or road markings that make this clear. Your ticket should be cancelled if you can prove:
- you couldn’t see any road markings or signs
- the signs or markings were hard to read – for example, they’d faded or were hidden by trees
- the signs were misleading or confusing
- there weren’t any signs saying parking was suspended
You should also win your appeal if you were sent a ticket in the post and there weren’t signs saying CCTV – or an automatic number plate recognition (ANPR) system – was in use where you parked.
There was no way to pay | Your ticket should be cancelled if a parking meter or machine was broken and there was no other way to pay. It won’t be cancelled if there was another machine you could have used.
You’ll need to send evidence that the machine or meter was broken to whoever gave you the ticket. See appealing a parking ticket for more details on how to do this.
Some car parks and bays have a sign saying not to park there if there’s no way to pay. If where you parked had this sign, your appeal is likely to be rejected. You can usually get a discount for paying your ticket early, so you might want to do this instead of appealing.
You were charged too much | If you get a Penalty Charge Notice (PCN), the amount you’re charged will fall into a higher or lower band. You’ll be charged the higher band for a more serious offence, like parking on a double yellow line. The lower band is for something less serious, like parking for longer than your ticket allows.
You should appeal if you’ve been charged too much for a PCN. For example, if your offence should be in the lower band but you’ve been charged the higher band amount. You can find out how much a council charges for each band on their website.
If you’ve been given a Parking Charge Notice, the BPA and IPC rules state you shouldn’t be charged more than £100 – unless the parking company can prove your parking offence made them lose this much money. You should appeal if you’ve been charged more than £100 and his extra cost is unjustified.